| Additional Services | Frequency | Charging Basis | |
| Collecting arrears existing at the time of takeover. | On Demand | 5% of funds collected | |
| Procuring specialist advice on assessment of major repairs and decoration or other issues for which the Client is liable or may be liable pursuant to the Tenant's leases of the Property from time to time and otherwise where required by the Client. | On Demand | Whichever is the lower of £50 + VAT per hour or 3% + VAT of advice invoice | |
| Advising and providing property management information on the transfer of leases. | On Demand | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services | |
| Providing property management information to Solicitors and others in connection with enquiries on sale, assignments and mortgages to the extent that such information relates to services and duties performed by the Manager pursuant to this agreement. | On Demand | To be set by the Manager in accordance with their published tariff and paid by those requesting the information. £200 plus VAT for an LPE1 pack | |
| Providing reasonable management information to lessees and freeholders including the provision of copies and/or facilities for inspection of insurance policies, invoices and receipts. | On Demand | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services, save for information provided pursuant to s.22 LTA 1985 which must be provided free of charge | |
| Dealing with any pension issues relating to site staff. | On Demand | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services | |
| Advertising and recruiting site staff on behalf of the Client. | On Demand | £40 + VAT per hour per staff member plus costs of any external agencies | |
| Supplying additional copies of all accounts and other relevant documents relating to the management of the Property | On Demand | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services and paid by those requesting the information | |
| Dealing with legal recovery of unpaid service charges, variable rent charges or action for non-compliance with leases including instructing solicitors and preparing for and attending Court/Tribunal. | On Demand | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services, provided that payment will only be due in circumstances where the Client can recover its costs via the service charge mechanism or from a tenant directly | |
| Preparing and having audited Property service charge accounts | On Demand | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services | |
| Providing billing and administration services for the collection of individually metered utility services where appropriate and where agreed between the Parties. | On Demand | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services. | |
| Procuring, coordinating and instructing specialist advisers including but not limited to undertaking major testing and investigations along with major works and decoration where necessary and approved by the Client (which approval the Manager shall promptly seek) and/or where required by the Client and/or otherwise where agreed between the Parties. | On Demand |
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| Providing any form of services to the Client over and above this agreement in relation to the exercise by the Tenants of the right to collective enfranchisement, the Right to Manage or as the result of the Appointment of a Manager by a Tribunal. | On Demand | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services. | |
| Arranging insurance other than insurance arranged by the Client as set out in Appendix VI and dealing with general claims. | Annually | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services. | |
| Dealing with all Litigation Claims in relation to which the Manager, or an Affiliate of or brand associated with the Manager, is a named party and/or is responsible for providing any services which form the subject of the claim. | As Required | Such reasonable sum(s) as the Manager shall charge in accordance with normal market rates, from time to time, for such services. | |
| Preparing and/or providing specifications, obtaining tenders and supervising qualifying works or works which are potentially qualifying works, dealing with consultations under section 20 of the LTA, including serving the required notices (insofar as such is not already dealt with in paragraph 4 of Appendix II), instructing and liaising with specialist consultants, inspecting work in progress and handling retentions. | As Required | 3% plus VAT of the invoice value |